1. Who we are
The service is provided by PE qorzdelia.com, Office 5, 12 Reitarska St, Kyiv, 01034, Ukraine, EDRPOU 31185222. Contact: hello@qorzdelia.com, +380 500 469 4028.
2. What we collect
- Name, phone number and email address.
- Booking details: service, date, time and your notes.
- Messages you send us.
- Cookie and analytics data, only with your consent.
3. Why we use it
We process your data to confirm and deliver bookings, answer enquiries, keep accounting records and improve the site. Processing relies on your consent and on the performance of our agreement, under Law of Ukraine No. 3687-IX "On Personal Data Protection".
4. Cookies
Non-essential cookies and tracking scripts are set only after your prior informed consent. You may withdraw consent at any time in your browser settings, under Law of Ukraine No. 3687-IX "On Personal Data Protection".
5. Storage and protection
Data is kept no longer than needed for the purposes above or as required by law. Access is limited to authorised staff and processors bound by confidentiality.
6. Your rights
You may request access to, correction of, or deletion of your personal data, withdraw consent or object to processing. Write to hello@qorzdelia.com; we reply within 30 days.
7. Complaints and language
Complaints are handled under Law of Ukraine No. 1023-XII "On Consumer Protection". Consumer information is available in Ukrainian; this English version is additional, per Law of Ukraine No. 2704-VIII "On Ensuring the Functioning of Ukrainian as the State Language".